Shipping Policy

Delivery Time

Delivery time is based on the different destination and package weight. If you need an accurate amount, please visit shopping cart and then enter your destination to get a delivery time.

Delivery Guide

To better communicate with you, please provide a valid email address and check emails after you have purchased for any updated information.

Freight

Our freight is based on the different destination and package weight. If you need an accurate amount, please visit shopping cart and then enter your destination to get a shipping estimate.

Tracking Your Order

After placing an order, you will receive a shipping update sent automatically to you.

International Delivery Policies (Ship Worldwide)

Please note customers outside the United States will pay customs fees. Get details at hi@ravvast.com.

Lost package

For packages lost in transit, all lost in mail claims must be submitted to hi@ravvast.com no later than 2 Calendar Days after the estimated delivery date. It would also be good for you to get in touch with your local post office to try locating the lost order. Keep in mind that if the tracking information states an order was delivered but you think you have not received it, we will NOT take responsibility and reship that order. In that case, any replacements would have to be at your expense.

Returned to sender package

If the tracking information was correctly delivered to you but it was unclaimed, shipments that go unclaimed are returned to us. New shipping charges will be applied for orders that have been unclaimed or had an incorrect address originally provided.